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TOSOT Website Privacy Policy

— Effective Date: Jan 01, 2022

At TOSOT Supplies Inc. (“TOSOT,” “we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information of our customers, website visitors, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

01
Information We Collect

We collect personal information that is necessary to provide our products and services, including:

  • Contact Information: name, email address, phone number, mailing address, company name

  • Account Information: login credentials, preferences, order history

  • Payment Information: billing details (handled securely via third-party processors)

  • Technical Information: IP address, browser type, device information, pages visited (via cookies and analytics tools)

We collect this information when you:

  • Visit our website

  • Create an account

  • Place an order

  • Subscribe to our communications

  • Contact our customer service team

  • Interact with us at trade shows or events

02
How We Use Your Information

We use your personal information to:

  • Process orders and deliver products

  • Communicate with you about your account, orders, or inquiries

  • Provide customer support

  • Send updates, promotions, or newsletters (with your consent)

  • Improve our website, products, and services

  • Comply with legal and regulatory obligations

03
Consent

By providing your personal information, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

04
Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties in the following circumstances:

  • Service Providers: such as payment processors, shipping companies, IT support, and analytics services

  • Legal Requirements: if required to comply with a legal obligation or to protect our rights

  • Business Transfers: in the event of a merger, acquisition, or sale of assets

All third parties with whom we share personal information are contractually obligated to protect it in accordance with Canadian privacy standards.

05
Data Security

We take reasonable physical, organizational, and technical measures to protect your personal information from unauthorized access, loss, or misuse. These include secure servers, encrypted data transfers, and restricted access protocols.

06
Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Once no longer needed, information is securely deleted or anonymized.

07
Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccuracies

  • Withdraw consent

  • Request deletion (subject to legal requirements)

  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at the details below.

08
Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may modify your browser settings to reject cookies, but doing so may affect site functionality.

09
Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

10
Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:

TOSOT Supplies Inc.